Technology vendors lose contracts they should win. Customers love the product, but deals fall apart when due diligence comes. “How do you prevent your infrastructure from melting? How do you scale? How do you control changes?”

If you think finding answers is difficult for you alone, you’re not wrong. It takes time to understand what is important for potential customers. Even when your engineers are first-class, you need to build operations and processes to tick procurement boxes—and build systematic documentation.

That’s Infrastructure Intelligence. I’ve successfully used certificate and DNS management automation to organically build infrastructure intelligence for my clients, and here I explore how.

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